Shipping & returns
Shipping & Returns Policy
Shipping: We strive to ensure your order reaches you as quickly and efficiently as possible. We offer various shipping options, including standard and expedited delivery, depending on your location. Shipping times and costs will vary based on the delivery method selected and your address.
- Processing Time: Orders are typically processed within 1-2 business days.
- Shipping Costs: Shipping charges are calculated at checkout based on your location and the shipping method chosen.
- Delivery Times: Delivery times can range from 3-7 business days for standard shipping. Expedited shipping options are also available for faster delivery.
- Tracking: Once your order is shipped, we’ll send you a tracking number to keep you updated on the delivery status.
Returns: We want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, we offer returns and exchanges under the following conditions:
- Eligibility: Returns are accepted within 30 days from the date of delivery. The item must be in its original, unused condition with all tags attached.
- Return Process: To initiate a return, please contact our customer service team with your order number and details about the item you wish to return. We'll provide instructions on how to send the product back.
- Refunds: Once we receive the returned item, we’ll process a refund to the original payment method. Please note that shipping costs are non-refundable, and the customer is responsible for return shipping fees unless the item is damaged or defective.
- Exchanges: If you would prefer to exchange an item for a different size or color, please contact us, and we’ll help facilitate the exchange process.
We aim to make shopping with us as easy and pleasant as possible, so don’t hesitate to reach out if you have any questions!